سياسة الاستبدال و الاسترجاع

Returns & Exchanges Policy

1. Inspection Upon Delivery

To ensure a risk-free shopping experience, all orders can be fully inspected before payment at the time of delivery. If the size, fabric, or fit doesn't meet your expectations, you can return the item on the spot with the courier — no questions asked.

2. Post-Delivery Policy

Once an order has been inspected and accepted by you at delivery, no further returns or exchanges will be allowed. We kindly ask you to take your time checking the item during delivery to ensure everything is perfect.

Exception: This policy does not apply in the rare event of a manufacturing defect.

3. Defective Items

  • If you discover a manufacturing defect (such as a tear, misprint, or damage) after the courier leaves, we’ve got you covered. Please contact us via Instagram Direct Message or WhatsApp within 48 hours of delivery with a photo of the issue, and we will make it right immediately.